Refund Policy – The Vision Angle
At The Vision Angle, we are committed to delivering high-quality digital marketing services that meet your business needs. However, if for any reason you are not satisfied with the services provided, our refund policy is designed to ensure a fair resolution.
1. Eligibility for Refund
Refund requests will be considered in the following circumstances:
- If the services provided do not align with the agreed-upon terms and deliverables.
- If a technical error or delay occurs on our part that affects the performance or outcome of the campaign.
2. Timeframe for Refund Requests
- Refund requests must be submitted within 7 days of the service delivery or project completion.
- Any requests made after this period will not be eligible for a refund.
3. Refund Process
To initiate a refund request, please contact us at [insert contact email or phone number] with the following details:
- Your full name and company name.
- The project or service for which you are requesting a refund.
- A detailed explanation of why you are unsatisfied with the service.
4. Refund Approval
Once we receive your request, we will review it thoroughly:
- If approved, the refund will be processed within 10-15 business days.
- Refunds will be issued via the original payment method.
5. Non-refundable Services
- Any services where the deliverables have been fully provided and accepted by the client.
- Consultation or strategy sessions.
- Ongoing services that have already started, such as monthly digital marketing retainers, unless otherwise specified in the contract.
6. Changes to the Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website, and the updated policy will apply to all services booked after the date of publication.
8. Contact Us
For any further queries or clarifications, feel free to reach out to us at:
Email: +91 7596995514
Phone: info@thevisionangle.com